Author Topic: ALL SAVE DATA OF SLOTS ARE GONE  (Read 400 times)

Fi

ALL SAVE DATA OF SLOTS ARE GONE
« on: August 08, 2021, 03:10:50 PM »
So PB got a new update and i found out all the slots are still there but the level data is gone and when i use a back-up it says that there's a invalid licence

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Re: ALL SAVE DATA OF SLOTS ARE GONE
« Reply #1 on: August 08, 2021, 04:26:56 PM »
Sorry to hear about this. Could you send me your Appdata file like you did last time? I'll try to recover your files and see if I can locate why it happened.

Aeterna Games | Æ

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Re: ALL SAVE DATA OF SLOTS ARE GONE
« Reply #2 on: August 08, 2021, 04:41:04 PM »
Will this happen to me too if I do the update? For now, I don't rlly want to update it so I better wait. I already made some Screens and Saves just to be sure. So for now I can't use Pro cuz I don't want to open Steam cuz of the Update.
Oof... I rlly hope u can fix this bug and get the files back...
« Last Edit: August 08, 2021, 05:06:05 PM by Aeterna Games | Æ »
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Re: ALL SAVE DATA OF SLOTS ARE GONE
« Reply #3 on: August 09, 2021, 12:38:47 AM »
Fi is the first to report this after the update. Based on the nature of this issue, I doubt that the update is the cause. But I'll keep you posted here.

Aeterna Games | Æ

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Re: ALL SAVE DATA OF SLOTS ARE GONE
« Reply #4 on: August 09, 2021, 10:20:34 AM »
Fi is the first to report this after the update. Based on the nature of this issue, I doubt that the update is the cause. But I'll keep you posted here.

@TingThing Are u able to get the files back or are they rlly lost...?
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Re: ALL SAVE DATA OF SLOTS ARE GONE
« Reply #5 on: August 09, 2021, 12:49:45 PM »
I'm waiting to see Fi's source files. Once I have that, I should be able to know pretty soon.

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Re: ALL SAVE DATA OF SLOTS ARE GONE
« Reply #6 on: August 09, 2021, 03:40:58 PM »
Nothing happend to me so far. I use 9.0.6 and that update was on the 1. August. No idea what happened here.
I never understood where the save data's or your files of all your area's are. U can't find them and save them twice like in Mario Builder.
« Last Edit: August 09, 2021, 03:54:43 PM by Aeterna Games | Æ »
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Re: ALL SAVE DATA OF SLOTS ARE GONE
« Reply #7 on: August 10, 2021, 04:10:14 AM »
Glad to hear you haven't run into any issues. Now that I was able to view Fi's files, I see that his level data is not lost. As suspected, something happened with the keys that were meant to unlock his levels for viewing/editing.


I don't know why that key data was erased. The latest update had nothing to do with that stuff. But I'll add a safeguard that will hopefully prevent the same issue from happening with others.


@Fi check your inbox.


-TingThing

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Re: ALL SAVE DATA OF SLOTS ARE GONE
« Reply #8 on: August 12, 2021, 02:30:17 PM »
Great!
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